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SMITH ENGINEERING - QUALITY POLICY

It is the policy of Smith Engineering (Scotland) Ltd to provide its services in a manner that conforms to the specified requirements of its customers as laid down in conjunction with company procedures.

We also acknowledge that continuing success depends upon the provision of consistent quality in all areas of our operations to ensure total customer satisfaction, and As Managing Director I am wholly committed to developing processes and management systems that will support our operations in such a manner that we consistently deliver cost effective and quality products to or customers that are safe to use. I will also ensure adequate resources are made available to ensure compliance with this policy.

Smith Engineering (Scotland) Ltd shall ensure that all their staff is aware of the company’s objectives through ongoing training and education.

Whether working alongside other contractors, either on or off-site, all our staff will work to achieve the highest standards in Quality, Health & Safety practice, and where required Environmental compliance. This will be achieved by following all the approved procedures and guidelines, and through the conduct of suitable and sufficient risk assessments, and also by ensuring adequate controls and arrangements are followed.

It is also the policy of Smith Engineering (Scotland) Ltd to develop and organise its management systems in such a way as to meet the requirements of the customers, the company, and BN EN ISO 9001 (2008) Quality Management Standard

   
 
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